Shipping & Delivery

Currently, we only ship within the US. We ship via courier.

Terms & Conditions

1.1 It is the customer’s responsibility to ensure their delivery details and product order is correct upon checkout.

1.2 Please note that Good Pets Products does not accept responsibility for delivery delays due to third party delivery services.

1.3 Once your order has been picked up by the courier, you will receive an email letting you know that it is now on the way to you.

1.4 All orders require a signature upon delivery.

1.5 Should delivery be “Returned to Sender” due to an incorrect delivery address provided by the customer or failure to collect the delivery from the designated local post office or courier outlet, the order will incur a return to sender fee and freight charges for the original dispatch are non-refundable.

1.6 We cannot accept responsibility for delays due to third party delivery services and unforeseen circumstances such as customs, government stoppages etc.